Products
Technical Information Portal Service (TIPS)
Product Features
Parts Catalog Features
# V-Tech Smart Assist
# Smart Search
# Autogenerated TOC
# Autogenerated Hotpoints
# Autogenerated Animations
# Smart Part Supercession
# Multiple Catalog Versions
# Stylesheets and Branding
Automation
Integration
Equipment Insights
Support Center
Status Center
Support Center
The TIPS platform also comes equipped with an amazing Support Center Module.
The Support Center Module provides users with the ability to take a snapshot of the screen, highlight the issue with markup tools, and the ability to directly submit the ticket to the TIPS support team.
It also has an awesome chat feature; this allows support staff to communicate openly with customers and resolve issues collaboratively and efficiently.